SMS Policy

Last updated: 11 November 2026

This policy explains the text messages (SMS) sent through MealBeep, how people agree to receive them and how to stop them. MealBeep is provided by Mealbeep LLC (“MealBeep”, “we”, “us”). Text messages are sent on behalf of the restaurants that use MealBeep, and each message names the restaurant it is from.

1. The messages we send

• Order and booking updates: for example, that an order was accepted, is ready, is running late or was cancelled, or a reminder about a table booking. These are sent only when you give your phone number for that order or booking.
• Log-in codes: one-time codes when you sign in to a restaurant’s website or app with your phone number.
• Payment links: a link to pay an amount you owe a restaurant, sent when the restaurant asks us to.
• Marketing messages: offers and news from a restaurant, sent only if you agreed to receive them (see below).

2. How you agree (opt-in)

Marketing texts are sent only to people who ticked “Text me offers” (or a similar box) on a restaurant’s checkout or sign-up form, or who otherwise gave the restaurant their consent. Agreeing to marketing texts is never a condition of buying anything. We keep a record of when and how each person agreed.

3. How often

Order, booking and log-in messages are sent only when they relate to something you did. Marketing messages are limited to at most one per week per restaurant, and are sent only between 9 am and 8 pm local time.

4. How to stop (opt-out)

Reply STOP to any message to stop receiving texts from that sender. Marketing messages also include an opt-out link. After you opt out, you’ll receive one message confirming it, and no more marketing texts from that restaurant. To start again, reply START.

5. Help

Reply HELP to any message, or contact us at info@mealbeep.com or +1 (469) 851-0542.

6. Costs

Message and data rates may apply, depending on your mobile plan. MealBeep does not charge you for receiving texts. Mobile carriers are not liable for delayed or undelivered messages.

7. Your number and privacy

Your phone number is used only to send the messages described above. We never sell or share mobile phone numbers or text-message consent with third parties or affiliates for their marketing or promotional purposes. Phone numbers are shared only with the service that delivers the messages (Twilio) and with the restaurant you ordered from or signed up with. See our Privacy Policy for more.

8. Changes

We may update this policy from time to time. The date at the top shows when it last changed.